Terms & Conditions
Understanding Terms & Conditions
By accessing or using the Pearl Rose website, you agree to be bound by our Terms & Conditions. These terms are designed to protect both you as a customer and us as a service provider, and they apply to all visitors, users, and clients engaging with our site or services.
Our T&C set clear expectations for:
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Booking appointments
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Cancellations and refunds
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Payments and accepted methods
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Client conduct during services
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Use of this website and its content
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Ownership of intellectual property (e.g. branding, logos, designs)
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Service availability and potential changes
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Account suspension or termination (if applicable)
Understanding Terms & Conditions
When engaging with Pearl Rose's website, it's essential to familiarize yourself with our Terms and Conditions (T&C). These legally binding terms outline the rules and boundaries for visitors and customers, governing their interactions with our site. Tailored to our specific services and offerings, our T&C serve to establish a clear legal relationship between our visitors and Pearl Rose as the website owner.
Key Elements of Our T&C Document
At Pearl Rose, our Terms & Conditions are designed to protect both our clients and our business. Below are the key areas covered in our policy to help you understand what you’re agreeing to when booking our services or using our website.
1. User Eligibility
Our services are available to individuals aged 18 or older. By booking with us, you confirm that you meet this requirement or have parental/guardian consent if under 18.
2. Appointments & Cancellations
We ask that you provide at least 24 hours' notice for cancellations or rescheduling. No-shows or late cancellations may incur a fee.
3. Payments
We accept [insert your accepted payment methods, e.g., cash, debit/credit cards, mobile payments]. All payments are due at the time of service unless otherwise stated.
4. Pricing & Service Changes
Our pricing is subject to change without prior notice. Any changes to services or promotions will be updated on our website or communicated directly to clients.
5. Refund Policy
Due to the nature of our services, all sales are final. However, if you are unsatisfied with your service, please contact us within 48 hours, and we will do our best to resolve the issue.
6. Client Conduct
We maintain a respectful and professional environment. We reserve the right to refuse service to anyone who engages in inappropriate behavior or violates salon policies.
7. Intellectual Property
All content on our website, including logos, images, text, and designs, is the property of Pearl Rose and may not be used or reproduced without permission.
8. Account Suspension
If you have a client account or subscription service with us (e.g., loyalty program or online bookings), we reserve the right to suspend or terminate access due to misuse or policy violations.
9. Liability Disclaimer
While we take every precaution to ensure safe and high-quality services, Pearl Rose is not liable for reactions or results due to allergies, sensitivities, or aftercare neglect.
10. Policy Updates
We may update our Terms & Conditions from time to time. Continued use of our site or services after any changes means you accept the updated terms.